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“I lost 8kgs in my first Month. I wasn’t expecting that!”

-Ahmad

“I have lost a lot of weight and I became leaner.”

-Owais

“I was skinny and I gained 7kgs in 3 Months. Xenios was very responsive to my messages.”

-Fakhri

“Any questions I have; Xenios is very responsive and offers premium support.”

-Arjun

Frequently Asked Questions

FAQ

First of all, who are you and why should I buy your programme?

That’s an excellent question. My name is Xenios Charalambous, I am a level 3 personal trainer specialised in nutrition and physical activity. I’ve been training for the past 10 years and I am in the fitness industry for the past 3 years. Throughout my fitness career I have done it all. From competing to fitness shows to being a sponsored athlete. Recently, I have terminated every sponsor contract I had because I am tired of selling people things that don’t work, “Yes I am talking about supplements! in case you’re wondering’. My programme is designed based on real food and based on methods that work. There are no magic pills or supplements that will get you the dream results. My youtube videos have reached more than 7 million people and I help thousands of males and females around the world every single day transforming their physiques.

Can you give me some good reasons why should I start online training?

  • You don’t know where to start with fitness.
  • You aren’t getting the results you want or expected.
  • You are concerned about your technique.
  • You have trouble making your health a priority.
  • You have started many different programs but never been able to stick to them.

I have some specific needs, such as past injuries. Can I still sign up?

If you are new to training or have any existing injuries, the only thing I ask you is to inform us prior to starting the program during the questionnaire phase. If for any reason I can’t work with your injuries, I’ll let you know before beginning the program and refund your money.

How does online personal training work?

  • Online Personal Training is offered for a monthly subscription that can be cancelled anytime.
  • Starts: On the day the payment is received.
  • Ends: Client has the option to cancel it anytime by sending an email.

Is it both for men and women?

Yes of course. I’ve worked with both genders for my entire career, and my one-on-one clients are almost a perfect 50-50 split between genders.

When am I going to receive my program?

After you sign up and made the payment, you will receive an email with instructions on how we will continue. Please read carefully that email and follow the instructions. I usually deliver the programs within 48 hours after you submit the questionnaire. To receive the questionnaire you will need to follow the instructions on the email.

Payment and Subscription FAQ

I’m an online shopper for the first time, is your website safe?

Absolutely – nothing to be worried about! We have bunches of super nerdy encryption things most in place so that your payment is secure and your details remain secret squirrel. For the techno geeks out there – we use the Secure Sockets Layer protocol (SSL) with an encryption key length of 256-bits (the highest level commercially available). Powered by Braintree technology.

What currency can I pay in?

All orders are processed in Great Britain Pounds (GBP) at Xenios Charalambous Fitness. However, if you are buying from overseas, then your bank will automatically convert your currency to Great Britain Pounds (GBP).

How can I pay?

We accept most of credit and debit cards including Visa, MasterCard, American Express, Discover, JCB, Diner’s Club and Paypal.

Why is it a monthly subscription instead of a one-time payment fee?

The answer is very simple, I can not offer you lifetime 24/7 chat support for a one-time payment. The main reason I charge monthly is the amazing 24/7 support I offer to you during the duration of the program. You will also be receiving monthly updated meal and training plans with the renewal of each month.

I see that you offer your programme at a discounted price, is this just for the first month?

Currently, I offer my 12 Week Transformation Program at the discounted price of £47 per month. If you sign up before the expiry deadline you will be benefited from the discounted price for all months that you will be working with me. To answer your question, it’s going to be discounted for every single month that you will be working with me.

What happens after the duration of the 12 weeks? I would like to continue working with you because I am loving the results so far!

Haha! That’s a question almost every single client I have, is asking! Of course, you can continue working with me at the price that you have bought the programme. “12 Week Transformation Program” is just a name. It doesn’t limit our partnership to 12 weeks. I have clients that are working with me for over a year! Let’s be realistic, if you want to see dramatic results, you will need more than 12 weeks, however during the 12 weeks you will learn the main principles and frameworks that will lead you to your goal physique.

Can I cancel my subscription?

Our service doesn’t have any contracts; you can cancel anytime you want by letting us know or by canceling the subscription yourself by logging at your account that has been created for you at Xenios Charalambous Fitness. No questions asked on that! Because we are very confident about our service we also offer a money back guaranty if you’re not happy with the service!

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